Negative real estate reviews might hurt your pride, but they don’t have to hurt your business. If you handle negative reviews the right way, they’ll have far less influence on potential clients; they might even disappear completely.
Read on to find out how you should handle negative real estate reviews.
Making the effort to wow clients is a good customer service practice, and it’s also a great way to get more real estate referrals. With more clients willing to refer you to their friends and family members, you won’t have to spend as much time or money on leads in order to generate business. Besides, impressing your clients enough to earn their recommendation really isn’t very hard, especially once you’ve found ways to wow them that work for you.